ERP Midterm Spring 2025 Question Paper

Question no.1: [CLO1, Level 3] [Marks: 5] ERP is a platform companies use to manage and integrate the essential parts of their businesses. Many ERP software applications are critical to companies because they help them implement resource planning by integrating all the processes needed to run their companies with a single system. Now. illustrate the various reasons for the growth of the ERP market and explain the key benefits of ERP software. Which benefit, in your opinion, is the most critical for a company's success? Justify your answer. Question no.2: [CLO2 & 4, Level 3 & 8] [Marks: 5] Total Quality Management (TQM) and Business Process Reengineering (BPR) play crucial roles in enhancing business performance and competitiveness. BPR is vital for businesses aiming to achieve dramatic improvements in efficiency and effectiveness. Together, TQM and BPR empower businesses to enhance quality, reduce costs, increase agility, and maintain a competitive edge in a dynamic business environment. Now, compare process improvement (TQM) and process innovation (BPR), and explain the five-step approach to BPR. Question no.5: [CLO3, Level 4] [Marks: 5] ERP system enhances company's operations in every department by providing you with complete control of business's resources. Instead of going back and along between different departments from one app to another, you can handle everything in one place through ERP system software. However, to earn this level of efficiency for company, we must invest in a sound, well-reputed ERP system. Now, distinguish the various functional modules of SAP, Oracle, IFS and Microsoft Dynamics. Question no.4: [CLO3, Level 4] [Marks: 5] ERP vendors are business software developers and providers that create, sell, and implement enterprise resource planning systems. Vendors are also responsible for developing updates and additional releases to keep up with changes in their clients' industries. Examine the commercial and open-source vendors and analyse the ERP market in Bangladesh.